Good Signal
Customer scans QR
Scans a QR code or clicks a shared link.
Get more public reviews. Resolve issues faster.
Turn more customer visits into public reviews, respond to unhappy customers sooner, and stop recurring problems from dragging down future ratings.
One simple system
See the business dashboard and customer experience together.
Your team gets clear, detailed feedback in one place. Customers get a quick form that works naturally on their phone.
How it works
From a QR code to a follow-up, in three steps.
Customers answer a short form. You see what they said and who wants to hear back.
Photo: scanning a QR code
A customer scanning a printed Good Signal QR code at a counter, table, or door. The boutique photo is already used lower on the home page.
HOME-QR · 4:3 · photo
Put up your QR code
Print it for the counter, the table, a receipt, or the door. Customers scan it with their phone camera.
Customers answer in their language
A short form with the questions you choose, in any of 29 languages. No app or account needed.
You follow up
See every response, reply to customers who asked to hear back, and spot what needs fixing.
How feedback becomes action.
Positive feedback can be shared publicly, while negative feedback goes directly to the business.
Customer answers survey
Ratings and comments about their experience.
Customer routed
Share positive feedback publicly
Send negative feedback directly to the business
Public review options follow your flow settings.
Send customers to the review sites that matter.
Google MapsApple MapsFacebookYelpTripadvisorTrustpilotBooking.comOpenTableTabelogNaver MapZomatoOpenRiceOr your own link
Improve reviews, customer recovery, and day-to-day operations.
Increase public reviews
Give every customer a clear path to the public review sites you already use.
Resolve issues faster
Keep direct feedback and contact requests together so your team can respond quickly.
Fix recurring problems
See which parts of the experience are repeatedly dragging ratings down.
Compare locations fairly
Use the same questions across locations, then open the full response behind every score.
Find the exact part of the experience that needs work.
Restaurants
Separate food quality from service, wait time, and pickup.
Hotels
See whether arrival, room, cleanliness, or staff shaped the stay.
Retail
Compare selection, staff help, checkout, and returns.
And many more
Auto repair, salons, spas, gyms, clinics, dental practices, cafés, childcare, home services, property managers, venues, and professional services.
For organizations
Bigger than one location?
Chains & multi-location businesses
Compare stores side by side and see where managers need to follow up.
Cities, Main Streets & districts
Map every business in your area, see how their customers feel, and offer them Good Signal.
Tourism boards, chambers & funders
Sponsor feedback tools for the local businesses you support.
Meet every customer in their language.
The complete customer feedback flow is available in all 29 built-in languages.
English中文（普通话）Españolहिन्दीFrançaisالعربيةPortuguêsРусский日本語한국어ไทยDeutschItalianoSrpskiবাংলাاردوBahasa IndonesiaTürkçeTiếng ViệtفارسیਪੰਜਾਬੀFilipinoPolskiગુજરાતીУкраїнськаNederlandsRomânăΕλληνικάҚазақша
Pro
One location is $39 USD per month.
Includes 1,000 monthly responses, all 29 customer languages, analytics, response translation, a public profile, and website widgets. Additional locations are $34 USD per month.
Common questions
Can a customer with a low rating still continue to a public review site?
The options depend on your review-flow setup. Public-only mode offers review destinations regardless of rating.
Does Good Signal only work with Google?
No. Configure multiple public destinations and custom links for the platforms that matter to your customers.
Does Good Signal post the review for the customer?
No. The customer opens the destination and completes the review directly on that external platform.
Do customers need an account?
No. They open the flow from a QR code or shareable link.
Start with one location.
Community is free for one location and 30 responses a month. Upgrade to Pro when you need more.